Most helpful review
New Reviewer

Deposit

Dont apply !! They will keep your deposit for stating you falsified information on your application! I applied and was told I would be placed back on the waiting list until my former landlord replied with my rental history with weather or not I owed a balance or got a...
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ID
#2900205 Review #2900205 is a subjective opinion of poster.
Location
Columbus, Ohio
Loss
$250
Preferred solution
Full refund
New Reviewer

My mom resident

As of lately the maintenance man who came to fix my mom's fridge has been on point I believe his name is Todd I hope that's the name of the guy he did a really good job he was there quickly because it was on a Saturday and a Sunday and I appreciate everything he did for my mother or we had to have bought all new food do to the fridge but he even came back today and video chatted me just to make sure everything was good and I appreciate it the only thing I don't like is how some of the office staff does things but I get it it's just I wish there was more communication due to the fact that my dad is in the hospital and I am there taking care of my mom every day it was going to work I leave my kids there when I go to work so she's not alone and then we leave when I get home but I am glad that the property is getting better her new owner

User's recommendation: There's worse places to be.

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ID
#1989982 Review #1989982 is a subjective opinion of poster.
Preferred solution
Just more communication over the phone due to I am not there all the time and my mom is bedridden which she can't really get off the couch and when he came to the door he originally wanted to speak to her but he did speak to me instead it's one of those t

DON'T MOVE ANYWHERE NEW LIFE PROPERTY IS, EVER!

I've delt with New Life Property for over 5 years and I can honestly say they are beyond *** From the maintenance, the people in the office, & the looks of the property, it's all pretty *** they don't keep up with anything, you gotta call maintenance 100 times even for a emergency request. Terrible. I've never wanted to move from somewhere so bad, ever! I lived at two different properties and I will NEVER move anywhere else dealing with New Life Proprities. Every last review I've read it TRUE! don't let them fool you in the office, because they will, thats their JOB! they get paid when you move in.
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ID
#1768008 Review #1768008 is a subjective opinion of poster.
New Reviewer

Heater not working properly

They only sent a maintenance man to clean the AC vents that’s all. I need a proper working heater it’s cold in my apartment. PLEASE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! :(
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ID
#1707772 Review #1707772 is a subjective opinion of poster.
Location
Columbus, Ohio
Reason of review
Poor customer service
New Reviewer

Unprofessional poorly managed premises

My heater doesn’t work properly, at 80 degrees still the air isn’t hot enough. I had it running for 48 hours from November 12th 13th and 14th. The Appartment gets so cold that I have to pick hours at work just not to be home during cold season. I am wondering how I can get hold of the cooperate office, the problem has been on since 2017. This company makes me feel like my rent ain’t worth good service. I leave at Fountainview Ct along Lake Club Drive. Sad
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ID
#1707754 Review #1707754 is a subjective opinion of poster.
Pros
  • Location
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
New Reviewer

Charged for Pest Control and Inside bathtubs needs to re-surfaced.

Yes, So Pest Control came out on August 2 my son was home he under the age of 18th . So paid my rent for October 2019 get an notice still owe. Had called the office of Village of Eden Crossings lady stated still owe $104.00 of water and Pest Control charge when they came to the apartment could not spray since no adult was there. Just now being inform of this. Also have an bathtub the paint coming over on inside of the tubs signed the papers lasted year to have contractors to come still nothing. Never have place to park because be working cars purchased people who do not live there are parking under the carports sex and drugs going. This place a zoo all they care about the Owner of place making sure pay your rent .This company is truly sorry.
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ID
#1680904 Review #1680904 is a subjective opinion of poster.
Reason of review
Poor customer service
New Reviewer

Would love to find the number to corporate office.